TERMS OF DELIVERY
SHIPPING & RETURNS
With an order of 50 euros or more, we won’t charge shipping costs within the Netherlands. For an order of less than 50 euros, the shipping costs are 8,95 euros per order.
Orders placed before 12 pm will be delivered the next working day, if the delivery address is in the Netherlands. For orders placed after 12 pm, we aim to deliver within two working days to addresses in the Netherlands. Shipping costs and delivery times to addresses abroad depend on the destination.
Need to request an urgent order? Please contact us by phone. Where possible, we will process your order with priority.
Is your order a gift, a thank-you or you want to let someone know you’re thinking of them? For 2 euros, you can include a personal message.
Sharing Wine works with PostNL for private orders. Incidentally, urgent orders are only possible after telephone consultation with Sharing Wine.
You don’t want to place your order online? You are very welcome to visit our store during opening hours. You can find us at the Fahrenheitstraat in The Hague. Would you like to purchase a wine you have seen in our webshop? Please call us in advance to make sure the wine is available in our store.
We keep our stock up to date on a daily basis. However, due to external factors a certain wine or a certain vintage may not be immediately available. In that case, we will contact you as soon as possible for a suitable solution. If you suspect there is a technical problem with a bottle, please contact us by phone. We can be reach from +31 (0) 70 2172121 from Tuesday to Saturday until 5.30 PM. It can be returned, prepaid, in its original packaging. Our return address is Sharing Wine, Fahrenheitstraat 594, 2561 DK The Hague.
If there is a suspicion that a bottle is technically not in order, please contact us by telephone. We can be reached from 070-2172121 from Tuesday to Saturday until 5:30 PM.
Alcohol will only be delivered to adults!
Sharing Wine doesn't sell alcohol to minors under the age of 18 years.
July 2021 there will be a change in legislation for online sales. For online sales the same rules as for store sales will apply, no selling alcohol to minors.
Sharing Wine works together with delivery service PostNL. The PostNL deliverer will do an age check. The age check will be performed at all deliveries which contain alcohol. When we deliver several packages at the same address, the ID check will be performed only once.
The deliverer from PostNL will ask the customer to show his/her ID, so they can check if the customer is over the age of 18 years. When the package wil be delivered at the neighbours, then the deliverer will check the age of the neighbours. When identification is not possible or the receiver is under the age of 18 years, the package will be send back to Sharing Wine. When the customer wants the package to be send again, the customer has to pay shipping costs again.